The first is a secure IP connection from the remote service computer to our receivers in the ARC (alarm receiving centres), providing access control and encryption for the remote service session. Remote servicing via dual path IP signalling is the most advanced and secure communication available.
Secondly, we provide the ability to transmit alarms and remote service data simultaneously, avoiding lost connections and improving security. Reliable and fast servicing without compromising the security of the fire alarm or intruder alarm makes the WebWay remote servicing solution the choice of engineers, alarm companies and end users.
There is also a reduction in costs by using IP or GPRS technology for the remote service session, quicker, cheaper and more secure.