WebWay Managed Service
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Your premises is protected by your alarm system and the communications networks between your premises and the alarm receiving centre are protected by the WebWay managed signalling service.
WebWay’s managed signaling service effectively monitors your alarm system using dual path communications; it protects the networks between your alarm system and the alarm receiving centre. Home security alarm monitoring and commercial intruder alarms, fire alarms and security systems have never before been presented with such advanced security monitoring.
WebWay’s managed service confirms the loss of all communications to LPS1277 Issue 3 standards. Our compliance to LPS1277 Issue 3 ensures that the following faults are confirmed within 3.5 minutes, giving you the peace of mind that all your risks are covered.
• Intruder alarm followed by loss of one or both communications paths
• Loss of one communications path followed by intruder alarm
• Loss of both communications paths
• Equipment failureOur technical support team and your security partner have access to our state of the art Command Centre application to ensure problems are resolved quickly, and often remotely, for maximum signalling availability.
WebWay goes beyond fault detection by identifying the root cause of problems, improving customer service. Unique proactive protection is provided by continually monitoring network performance to mitigate future risk.
WebWay operates on any network, and is provided inclusive of signalling across all four GPRS network providers at a fixed annual cost.
You only need one device to gain the security advantage, your WebWay Communicator.
Command Centre
WebWayOne's managed service team and its security partners use Command Centre to act as a virtual field engineer for remote diagnostics more
