By implementing remote servicing of alarm systems and intruder alarms for our commercial and domestic solutions, preventative maintenance visits can be reduced from two site visits to one per year under the latest UK and European inspectorate standards.
The need for a costly engineering site visit is often removed due to the Support Team at WebWayOne. WebWayOne assists security companies to identify and resolve problems with the communications remotely. Because the WebWay communicator transmits SIA protocol information from the alarm panel, our security partners can identify the location of the alarm system fault before sending the engineer to site. Engineers can then attend site fully prepared with spares and accessories, rather than needing to return visit at an alternative date.